Statement of CASA Client Rights

1. You have the right to have the role of the CASA fully explained to you.
2. You have the right to receive CASA services regardless of age, race, religion,   ethnicity, family background, sexual orientation, or disability.
3. You have the right to have the CASA treat you with dignity and respect.
4. You have the right to have the CASA listen to your opinions/wishes and report these to the Court.
5. You have the right to receive services in a language you understand.
6. You have the right to have your case information remain confidential except in those situations that are mandated by law.
7. You have the right to make a complaint or file a grievance about the service you receive.

1. Provide advocacy services for the best interest of the child.
2. Act as the child’s voice in court.
3. Assess the needs of the child and recommend to the court means of getting these needs met.
4. Monitor that the child’s needs are being met.
5. Monitor compliance with court orders.
6. Visit the child at least monthly, most frequently in their current place of residence.
7. Consult with the child’s caretaker concerning the child.
8. Explain their role as a CASA volunteer.
9. Treat the child and persons involved with the child’s case with respect and dignity.
10. Maintain case confidentiality except in the situations as mandated by law.